Information on the processing of personal data and cookies on the website
1. Introduction
In compliance with the obligations arising from Regulation (EU) No. 2016/679 of the European Parliament and of the Council of April 27, 2016 (hereinafter, the “Regulation” or “GDPR”) and current national legislation, including Legislative Decree 196/2003 (Privacy Code, as amended by Legislative Decree 101/2018), Metroquadrohome srl respects and protects the personal data of visitors and users (hereinafter, the “Data Subjects”) of the website www.metroquadrohome.it/ (hereinafter, the “Website”). This document provides information on the processing of personal data collected by Metroquadrohome srl through the Website and, therefore, constitutes information to Data Subjects pursuant to the aforementioned regulations and does not apply to personal data collected by Metroquadrohome srl through channels other than the Website. As provided by the Regulation, the processing of Data Subjects’ personal data is carried out in compliance with the principles of fairness, lawfulness, transparency, and protection of privacy. The Website contains links to other websites: this information does not concern such other websites, possibly consulted by Data Subjects through specific links. Such websites may contain information on the processing of personal data that differs, in whole or in part, from this information. Metroquadrohome srl therefore invites Data Subjects to carefully read the privacy policies of each other website to which they connect, especially before entering any personal information.
2. Identity and contact details of the data controller
The data controller is Metroquadrohome srl (hereinafter, “
Metroquadrohome srl” or the “
Data Controller“), VAT No. 03926250923, with registered office at Viale Aldo Moro 365, 07026 (OT) (tel: +39 3923753196; email metroquadrohome@legalmail.it).
3. Types of data processed through the Website
The Data Controller, through the Website, may process the following data: Data collected in an automated manner – traffic and browsing data The IT systems and software procedures used to operate the Website acquire, during their normal operation, certain personal data whose transmission is implicit in the use of internet communication protocols. This category of data includes IP addresses or domain names of computers and terminals used by users, browser type, Internet Service Provider name, URI/URL (Uniform Resource Identifier/Locator) addresses of requested resources, date and time of Website visit, method used to submit the request to the server, size of the file obtained in response, numerical code indicating the status of the response given by the server (success, error, etc.), the user’s referring and exit web page, and other parameters relating to the user’s operating system and IT environment. The Website does not intentionally collect data belonging to special categories (e.g., health data, religious, political, or trade union beliefs), except with specific informed consent.
4. Data provided by Data Subjects
The optional, explicit, and voluntary sending of messages to the Data Controller’s contact addresses, as well as the completion and submission of contact forms on the Website, involves the acquisition of the sender’s contact details, necessary to respond, as well as all personal data included in communications (such as, by way of example only, name, surname, email address). In any case, Data Subjects are required to provide truthful and accurate data and to promptly inform the Data Controller of any subsequent changes.
5. Cookies and other tracking systems
The Website uses cookies and similar technologies. For information on the use of cookies, please refer to our Cookie Policy.
6. Purposes and legal basis of processing
The Data Controller processes traffic and browsing data for the following purposes: (a) manage, administer, and improve the Website; monitor the proper functioning of the services offered; (b) comply with obligations required by law and/or regulations and/or orders of the Judicial Authority; (c) prevent and/or detect fraudulent and/or harmful activities to the Website; (d) perform analyses for technical and/or commercial purposes; obtain statistical information on the use of services (most visited pages, number of visitors by time slot or day, geographical areas of origin, etc.). The processing of such data is necessary to browse the Website. The Data Controller processes data provided by Data Subjects for the following purposes: (e) respond to assistance requests and, in general, to any questions and/or requests made by users; (f) send users administrative and/or technical support emails (by way of example only, technical notes, reminders, updates…); (g) send by mail and/or email newsletters, commercial communications, and/or advertising material on products and/or services offered by the Data Controller. The processing of data provided by Data Subjects for the purposes indicated above requires the consent of Data Subjects. Such consent is always optional but, in its absence, Metroquadrohome srl will not be able to process the data collected for the aforementioned purposes.
7. Disclosure of data
The personal data collected may be disclosed to supervisory bodies, judicial authorities, as well as to all parties to whom disclosure is mandatory by law and/or necessary for the fulfillment of the purposes described above.
8. Methods of processing personal data collected and retention period
The data collected may be processed both in paper and electronic and/or automated form. In any case, the Data Controller will process the personal data collected for the time necessary to fulfill the purposes of this information and, in any case, for a period not exceeding that required by current legislation (including tax legislation). Data will be retained for the time strictly necessary for the purposes for which they were collected, in compliance with the following terms:
- Browsing data: maximum 12 months;
- Data provided voluntarily: up to 10 years for legal or administrative obligations;
- Data for marketing purposes: until consent is revoked, and in any case no longer than 24 months.
9. Possible transfer of personal data
The management and storage of data will take place on servers located within the European Union of the Data Controller and/or third-party companies appointed and duly designated as Data Processors. Currently, the servers are located in Italy. It is understood, however, that the Data Controller, should it become necessary, will have the option to move the location of servers to Italy and/or the European Union and/or non-EU countries. In such case, the Data Controller ensures from now on that the transfer of data outside the EU will take place in accordance with applicable legal provisions by entering into, if necessary, agreements that guarantee an adequate level of protection and/or adopting the standard contractual clauses provided by the European Commission.
10. Security measures
The Data Controller processes Data Subjects’ data lawfully and fairly, adopting appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of data, as well as unlawful use of data. Processing is carried out using IT and/or telematic tools, with organizational methods and logic strictly related to the purposes indicated, and data are stored and kept in secure structures with access limitations and personnel verification. Access to information is strictly limited to authorized personnel. The Website is constantly monitored to verify any security breaches. In addition to the Data Controller, in some cases, categories of personnel involved in the organization of the Website (administrative, commercial, marketing, legal staff, system administrators) or external parties (such as third-party technical service providers, postal carriers, hosting providers, IT companies, communication agencies) may have access to data, who will act on the basis of specific instructions provided by the Data Controller. In any case, the Data Controller invites Data Subjects to adopt appropriate protections and/or precautions against unauthorized access to their restricted area and/or their computer.
11. Rights of Data Subjects
In accordance with the provisions of Chapter III of the GDPR, Data Subjects may exercise at any time the rights provided therein and in particular: Right of access: obtain confirmation from the Data Controller as to whether or not Personal Data concerning them is being processed and, if so, receive information about the purposes of processing, the categories of Data involved, the recipients or categories of recipients to whom the Personal Data are or will be disclosed, the retention period of Personal Data or the criteria for determining such period (Art. 15, GDPR); Right to rectification: obtain from the Data Controller, without undue delay, the rectification of inaccurate Personal Data and the completion of incomplete Personal Data by also providing a supplementary statement (Art. 16, GDPR); Right to erasure: obtain from the Data Controller, without undue delay, the erasure of Personal Data, in the cases provided by the GDPR (so-called “right to be forgotten” – Art. 17, GDPR); Right to restriction: obtain from the Data Controller the restriction of processing, in the cases provided by the GDPR (Art. 18, GDPR); Right to portability: receive from the Data Controller in a structured, commonly used, and machine-readable format, the Personal Data concerning them provided to the data controller and request to transmit them directly, or through the controller if technically feasible, to another data controller (so-called “right to data portability” – Art. 20 GDPR); Right to object: object, in the event of particular situations concerning them, to the processing of Data and also to the processing of Personal Data for direct marketing purposes (Art. 21 GDPR); Right not to be subject to decisions based solely on automated processing (Art. 22 GDPR). The appropriate request may be submitted by contacting Metroquadrohome srl at any time by mail at the address: Metroquadrohome srl via eritrea 30 09044 – Quartucciu (CA); by email at metroquadrohome@legalmail.it. In the same way, the consents expressed in reference to this information may be revoked at any time without prejudice to the lawfulness of processing based on consent given before the revocation. Any communications and actions taken by Metroquadrohome srl following the exercise of the rights listed below will be carried out free of charge, except in the cases provided by Art. 12, paragraph 5, of the GDPR. Data Subjects may also contact Metroquadrohome srl at telephone number +39 3923753196 should they need information and/or clarification regarding the processing of personal data carried out through the Website.
12. Right to lodge a complaint
Data Subjects who believe that the processing of personal data concerning them carried out through the Website is in violation of the provisions of the Regulation have the right to lodge a complaint with the Supervisory Authority, as provided by Art. 77 of the Regulation itself, or to take appropriate legal action (Art. 79 of the Regulation).
13. Protection of minors
The Data Controller does not allow persons under the age of 16 to use its services and, therefore, does not intentionally collect information relating to them. Should it become aware of having collected data relating to persons under the age of 16, in the absence of demonstrable parental consent, it will delete such data as soon as possible.
14. Periodic updates to this privacy policy
This privacy policy is valid and effective as of May 25, 2018, and may be subject to changes over time, including as a result of amendments or additions to current legislation. Should the Data Controller make any significant changes to this document, it will inform Data Subjects through the means it deems most appropriate for the purpose (such as, by way of example only and not exhaustively, publication on the Website homepage and/or sending a newsletter to the email address provided by Data Subjects). This information was last updated on May 25, 2018.
15. Content generated using artificial intelligence
Some content on the Website (including texts, images, graphic or multimedia elements) may be created, even partially, with the aid of generative artificial intelligence tools. The use of such technologies takes place in compliance with the principles of fairness, transparency, and reliability, with the aim of offering updated, consistent, and interesting content for users. Content created with artificial intelligence does not use personal information (such as name, email, preferences, or browsing behavior) of people who visit the site. Artificial intelligence does not analyze or study user behavior to create profiles, personalized advertising, or targeted content.
This information was last updated on May 6, 2025.